New Facebook and Instagram leads now arrive in AgentDesk automatically. See How It Works

Leads

Follow up every enquiry on time

Capture leads quickly, assign them to the right person, schedule the next action and move each opportunity towards conversion.

app.agentdesk.co.in / leads / pipelineSample data
Open leads41
Overdue6
Due today9
Won this month7

Drag a card, or tap a card then a column

New2
Rakesh PatelWebsite · Term plan · High
Kavya ReddyReferral · SIP
Contacted1
Meena IyerWalk-in · Health
Qualified1
Arjun SinghWebsite · Home loan₹48,00,000
Proposal Sent1
Mehta TradersReferral · Fire policy₹46,500

Capture a lead in seconds

A name plus a mobile number or email is enough to create a lead. Add more details later as the conversation develops.

app.agentdesk.co.in / leads / newSample data
Add a leadTwo fields are enough
NameKavya Reddy
Mobile or email99044 55977
OwnerPriya Patel ▾
Next follow-upTomorrow ▾

Use a clear sales process

Move leads through stages such as New, Contacted, Qualified, Proposal Sent, Negotiation, Won or Lost. Edit the stages to match your own process and view the pipeline as a list or Kanban board.

  1. New
  2. Contacted
  3. Qualified
  4. Proposal Sent
  5. Negotiation
  6. Won
  7. Lost

Know whom to call next

Set priority, source, owner and the next follow-up date. Summary tiles show open leads, overdue follow-ups, work due today and leads won this month.

app.agentdesk.co.in / leads / todaySample data
Open leads41
Overdue follow-ups6
Due today9
Won this month7
Rakesh Patel · HighOverdueWebsite · Term plan
Kavya Reddy · MediumTodayReferral · SIP
Meena Iyer · LowTomorrowWalk-in · Health

Keep the complete activity history

Record calls, notes, emails and meetings. Stage changes and owner changes are added automatically, making it easier for another team member to continue the conversation.

app.agentdesk.co.in / leads / L-2210 / activitySample data
Arjun Singh · Home loanFull history stays with the lead
  1. Call · Interested, needs ₹48 LPriya Patel
  2. Stage changed: New → ContactedAdded automatically
  3. Owner changed: Priya → RahulAdded automatically
  4. Email · Document list sentRahul Verma
  5. Meeting · Collect salary slipsRahul Verma

Bring website enquiries into AgentDesk

Create a branded enquiry form and add it to a website or landing page. Set the default lead owner, stage, source and priority. Campaign details and submission results help the team understand where enquiries came from and whether they were accepted.

app.agentdesk.co.in / leads / enquiry formsSample data
Website enquiry formBranded form for your site
Shah Finserv · Get a quote
Your name
Mobile number
Interested inHealth insurance ▾
Default owner, stage and sourceSet oncePriya Patel · New · Website
Campaign: diwali-healthTracked23 submissions · 21 accepted

Get Facebook and Instagram leads instantly

Connect your Facebook Pages with Meta Lead Ads. Each new lead from your Facebook and Instagram lead ads arrives in AgentDesk within moments, so your team can call while the enquiry is fresh.

  • Choose which Facebook Pages send leads, and switch each form on or off.
  • Match each form’s questions to your own lead fields; other answers are saved on the lead.
  • Set the default owner, stage, source and priority for every form.
  • Email up to 10 people when a new lead arrives.
  • See the campaign, ad set and ad each lead came from in your source reports.
  • Import leads from the last 90 days, and retry any lead that did not come through.

Convert without retyping

When the lead is won, create a customer using the information already collected. Documents and meeting history move with the record. A loan enquiry can also create a loan case during conversion.

app.agentdesk.co.in / leads / L-2210 / convertSample data
Convert to customerArjun Singh
  • Contact and KYC detailsMoves across
  • Uploaded documents · 4Moves across
  • Meeting history · 3Moves across
Also create a loan caseOnHome loan · ₹48,00,000

Give every lead a clear owner and next action

Build a follow-up process your whole team can use.